ReActiveMicro Terms and Conditions: Users and Customers AGREE to the following by visiting the RM Store and/or placing an order.
- ALL USA/domestic sales are final.
That being said, we don’t want anyone to be “stuck” with an item they aren’t satisfied with. Please do not rush in making a decision, and contact Support if needed for additional information to help ensure your selection is the best fit for your needs.
- ALL International sales are final.
No returns or refunds for shipping for any reason – including lost shipments. Buyer assumes ALL responsibilities.
That being said, Sales will offer to work with you in all situations. If any issues arise, contact us to see how we might be able to help.
- Warranty Is Up To Our Discretion (generally lifetime, but varies on customer’s disposition and attitude).
If you have an issue for whatever reason, or would like to make a return please contact Sales to review your options and so we can work directly with you.
Please be sure to provide us your Order Number. You can return the purchased item for exchange of the exact same item due to DOA or failure of the product within the first 30 days.
- We reserve all rights to sell, process, cancel, or refund an order from anyone, for any reason, and at any time.
If we refuse service and cancel an order, then it will be refunded using the original payment source.
- Abandoned orders are closed after 60 days.
After the time listed above an order will be considered abandoned if you ordered something, such as an upgrade and/or repair, and did not send the item to us or did not pay the final repair fee.
- Refunds are usually issued in RM Store credit which can be used toward new purchases.
Refunds are ALWAYS the invoice amount, minus any purchased shipping labels, and minus all payment processing fees. NO EXCEPTIONS.
- You can and WILL be blacklisted from all purchasing privileges in perpetuity for any of the following:
- Not strictly abiding to these terms and conditions – NO EXCEPTIONS
- Circumventing contacting RM Sales to directly resolve an issue and/or initiating a chargeback
- Disrespectful, rude, cantankerous, or threatening emails or any communications
- Public postings, comments, declarations, targeting, or encouraging libel, slander, defamation, mockery, accusations, attacks, disrespect, discrediting, nonfactual information, wokeness/canceling and/or threats against the Community, RM customers, or personnel
- Any attempt to contact designers, vendors, publishers, reviewers, forums, users, customers, or the like and discourage their interactions with or discredit RM
- If you are already blacklisted by other vendors
- If you have been known to, are suspected of, or have been convicted of engaging in prior fraudulent behaviors and activities
- Reusing RM intellectual property, pictures, trade marks, copyrights, information, or designs and not abiding by the licensing terms and conditions
- Not returning an RMA item when a replacement was sent to you
- Being generally unreasonable or overly demanding
If you have been blacklisted then you can always contact Support to ask what can be done to restore your privileges.
- Buyers agree to arbitration in order to settle legal disputes.
- All users of RM items agree to enjoy and have fun in their hobby.
- Please understand what we do is a service provided to the Retro Community in order to support users in their hobby.
We strive to operate as a business in our efficiency and professionalism. However, there may be times we are busy and fall behind. Your order will be processed as soon as possible.
These Terms and Conditions can change at any time, and for any reason, and the currently published version supersedes all others.